Training


Depth of Knowledge
How many people actually read their owner's manuals when they purchase a new electronic component? How many people still don't know how to program the remote control for their television? Manuals and training videos have limited educational value. Nothing can replace interaction with a highly skilled professional, expert in his particular field. For Coastcom, this is where our training program begins. Our technical trainers have over 50 years in the communications industry between them. Backed by our highly skilled technical support department, Coastcom has created a curriculum that focuses on typical customer issues as well as exploring the diversity of our product line and addressing specific customer questions regarding their unique applications. Covering our complete product offering, these classes are a must for telecom engineers and network managers.

Training Services


* Class size will not exceed ten students (five student minimum for customer premises training).
* Coastcom must be notified of cancellation or reschedule at least three weeks in advance of class.

Part Number Description
5000-0012 R409/R428 Training: 28-Slot OC3/DS3 channel bank and 9-Slot wide-band IAD.  This course covers the R409 and R428 Series with an emphasis on functionality and feature cards. All classes are presented in a hands-on lab environment. Pre-requisites: Computer literate, basic T1 concepts.  Training at customer premises. 2-day program (16 hours). 10 students maximum / 5 students minimum.
5000-0013 R409/R428 Training: 28-Slot OC3/DS3 channel bank and 9-Slot wide-band IAD.  This course covers the R409 and R428 Series with an emphasis on functionality and feature cards. All classes are presented in a hands-on lab environment. Pre-requisites: Computer literate, basic T1 concepts.  Training at Coastcom facility. 2-day program (16 hours). 10 students maximum / 5 students minimum.
5000-0014 R430 Training: Mini-DACS E1/T1 converter: This course covers the R430 Series with an emphasis on functionality. All classes are presented in a hands-on lab environment. Prerequisites: Computer literate, basic T1 concepts.  Training at customer premise. 1 day program (8 hours). 10 students maximum / 5 students minimum.
5000-0015 R430 Training: Mini-DACS E1/T1 converter:   This course covers the R430 Series with an emphasis on functionality. All classes are presented in a hands-on lab environment. Prerequisites: Computer literate, basic T1 concepts.  Training at Coastcom facility. 1 day program (8 hours). 10 students maximum / 5 students minimum.
5000-0016 R410 Training: Digital cross-connect E1/T1 converter:  This course covers the R410 Series with an emphasis on functionality. All classes are presented in a hands-on lab environment. Prerequisites: Computer literate, basic T1 concepts.  Training at customer premise. 1 day program (8 hours). 10 students maximum / 5 students minimum.
5000-0017 R410 Training: Digital cross-connect E1/T1 converter: This course covers the R410 Series with an emphasis on functionality. All classes are presented in a hands-on lab environment. Prerequisites: Computer literate, basic T1 concepts.  Training at Coastcom facility in Alameda, CA. 1 day program (8 hours).
5000-0018 R930 Training: Single fiber multiplexer: This course covers the R930 Series with an emphasis on functionality. All classes are presented in a hands-on lab environment. Prerequisites: Computer literate, basic T1 and Ethernet concepts.  Training at customer premise. 1 day program (8 hours). 10 students maximum / 5 students minimum.
5000-0019 R930 Training: Single fiber multiplexer:  This course covers the R930 Series with an emphasis on functionality. All classes are presented in a hands-on lab environment. Prerequisites: Computer literate, basic T1 and Ethernet concepts. Training at Coastcom facility. 1 day program (8 hours). 10 students maximum / 5 students minimum.
5000-0022 R-View Training: Windows based GUI EMS Software: This course covers Coastcom's R-View network software management program and includes hands-on training. Prerequisites: Computer literate, basic T1 concepts. Training at customer's premise. 1-day program (8 hours). 10 students maximum / 5 students minimum.
5000-0023 R-View Training: Windows based GUI EMS Software: This course covers Coastcom's R-View network software management program and includes hands-on training. Prerequisites: Computer literate, basic T1 concepts. Training at Coastcom facility in Alameda, CA. 1-day program (8 hours). 10 students maximum / 5 students minimum.
5000-0024 GigaEdge 8200 Training: Next-generation CWDM reconfigurable optical add/drop multiplexer: Training at customer premises. 2-day program (16 hours). Price shown is group pricing (not per student). 10 students maximum / 3 students minimum.
5000-0025 GigaEdge 8200 Training: Next-generation CWDM reconfigurable optical add/drop multiplexer. Training at Coastcom facility in Alameda CA. 2-day program (16 hours). Price shown is per student. 10 students maximum / 3 students minimum.
5000-0026 GigaEdge 2330 Training: Mini multi-service provisioning platform (MSPP). Training at customer premises. 2-day program (16 hours). List price shown is group pricing (not per student) 10 students maximum / 5 students minimum.
5000-0027 GigaEdge 2330 Training: Mini multi-service provisioning platform (MSPP). Training at Coastcom's facility in Alameda, CA. 2-day program (16 hours). 10 students maximum / 5 students minimum. List price shown is per student.
5000-0030 D/I Mux III Training: Intelligent multiplexer. Training at customer premises (list price shown is per student). 2-day program (16 hours). 10 students maximum / 5 students minimum.
5000-0031 D/I Mux III Training: Intelligent multiplexer.  Training at Coastcom's facility in Alameda, CA (list price shown is per student). 2-day program (16 hours). 10 students maximum / 5 students minimum.
5000-0032 R344 Training: Quad E1/T1 add/drop multiplexer channel bank   This course covers the R344 Series with an emphasis on functionality and feature cards. All classes are presented in a hands-on lab environment. Prerequisites: Computer literate, basic T1 concepts. Training at customer premises. 2-day program (16 hours). 10 students maximum / 5 students minimum.
5000-0033 R344 Training: Quad E1/T1 add/drop multiplexer channel bank   This course covers the R344 Series with an emphasis on functionality and feature cards. All classes are presented in a hands-on lab environment. Prerequisites: Computer literate, basic T1 concepts. Training at Coastcom facility. 2-day program (16 hours). 10 students maximum / 5 students minimum.
5000-0040 Basic T1 Training: Introduction to T1 and Digital Network Design.  This class will bring you up to speed on the theory of T1 communications. Designed for administrative personnel who need a basic understanding of T1 transmission, the college student who would like to brush up on theory before taking an accredited course, or the technician who would like a review before proceeding with a Coastcom product hardware class. Prerequisites: Computer literate, basic telecommunication concepts. Training at customer premises. 1-day program (8 hours). 10 students maximum / 5 students minimum.
5000-0041 Basic T1 Training: Introduction to T1 and Digital Network Design. This class will bring you up to speed on the theory of T1 communications. Designed for administrative personnel who need a basic understanding of T1 transmission, the college student who would like to brush up on theory before taking an accredited course, or the technician who would like a review before proceeding with a Coastcom product hardware class. Prerequisites: Computer literate, basic telecommunication concepts. Training at Coastcom's facility. 1-day program (8 hours). 10 students maximum / 5 students minimum.
5000-0042 RazorEdge 100 Training: Next-generation SONET/SDH Add/Drop multiplexer. Training at customer premises. 3-day program (24 hours). 9 students maximum / 3 students minimum.
5000-0043 RazorEdge 100 Training: Next-generation SONET/SDH Add/Drop multiplexer. Training at Turin facility in Petaluma, CA. 3-day program (24 hours). 9 students maximum / 3 students minimum.
5000-0044 RazorAccess 800: Next-generation SONET/SDH Add/Drop multiplexer. Training at customer premises. 1-day program (8 hours). 10 students maximum / 5 students minimum.
5000-0045 RazorAccess 1600 Training: Multi-Service Provisioning Platform (MSPP). Training at customer premises. 2-day program (16 hours).  10 students maximum / 5 students minimum.
5000-0046 RazorAccess 1600 Training: Multi-Service Provisioning Platform (MSPP). Training at Coastcom facility in Alameda, CA. 2-day program (16 hours). 10 students maximum / 5 students minimum.
5000-0047 Traverse Training: Multi-Protocol Optical/Switching Transport System: On-Site Traverse System Lecture & Lab training course. Training at customer premises.  3-day program (24 hours). 9 students maximum for Lab.  No limit for lecture.  This is a per course price (no per student price). Does not include travel and expense. Travel and Expenses will incude: Air Travel; Hotel: Marriott or equivalent hotel; Meals: based on actual cost; Shipping: actual cost of shipping of training equipment and materials; cost detail provided on request.
5000-0048 Traverse Training: Multi-Protocol Optical/Switching Transport System: Training at Turin facility in Petaluma, CA.  3-day program (24 hours). Price shown is per person. 9 students maximum / 3 students minimum.
5000-0049 RazorAccess 800 Training: Next-generation SONET/SDH Add/Drop multiplexer: Training at Coastcom facility in Alameda, CA. 1-day program (8 hours). 10 students maximum / 5 students minimum.
5000-0050 Advanced Troubleshooting training at Coastcom (list price shown is per student). 2-day program (16 hours). 10 students maximum / 5 students minimum. Offered only at Coastcom headquarters in California. Geared toward the professional technician, this course will cover hands-on troubleshooting techniques covering a wide range of applications. Guest speakers will include our own highly skilled troubleshooting technicians, front line technical support personnel and hardware engineers. Included in the class will be a tour of our manufacturing facility. Prerequisites: Computer literate, basic T1 concepts.
5000-0051 Traverse Training: Multi-Protocol Optical/Switching Transport System: Extended training at Turin facility in Petaluma, CA.  5-day program (40 hours).  3 student minimum / 9 students maximum  List price shown is per person.
5000-0060 Customer Request Training - special modified training to accommodate customer needs: Training at customer premises (list price shown is per student). 1-day program (8 hours). 10 students maximum / 5 students minimum.
5000-0061 Customer Request Training - special modified training to accommodate customer needs: Training at Coastcom facility in Alameda, CA (list price shown is per student). 1-day program (8 hours). 10 students maximum / 5 students minimum.
5000-0070 IP6100 Training: E3/DS3 Ethernet interface: This course covers the IP6100 Series with an emphasis on functionality. All classes are presented in a hands-on lab environment. Prerequisites: Computer literate, basic T1 concepts.  Training at customer's premise. 1-day program (8 hours). 10 students maximum / 5 students minimum.
5000-0071 IP6100 Training: E3/DS3 Ethernet interface: This course covers the IP6100 Series with an emphasis on functionality. All classes are presented in a hands-on lab environment. Prerequisites: Computer literate, basic T1 concepts.  Training at Coastcom' s facility. 1-day program (8 hours). 10 students maximum / 5 students minimum.


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All of our documentation is provided in Adobe Acrobat .pdf format. You will need Acrobat Reader to view these documents. You may download Acrobat here: Download Acrobat.

Manuals are approved for printing one copy. If you are going to make multiple copies, please contact Coastcom Marketing Dept., at 510-523-6000, ext. 3108, or email info@coastcom.com for prior approval.

In order to assure technical accuracy in Coastcom technical publications, we would appreciate any feedback on our user documentation. If you have any questions or suggestions, please contact Coastcom Technical Publications by e-mail info@coastcom.com, or fax (510-523-6150). Your feedback is greatly appreciated.

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