Partner Program


Distributors

Program Overview

The Coastcom Distributor Partner Program is structured to provide authorized distributors with the essential tools to compete successfully in the provision of networking solutions to government, utilities, service providers, transportation, and enterprise customers. As an authorized Distributor, you will be able to sell the full line of Coastcom products including the new R-Series family of network devices as well as the company's D/I MUX line of intelligent T1 multiplexers, which set the standard for hardness, reliability and dependability.

The success of this program is dependent on developing strong partnerships with our authorized distributors. Coastcom is committed to building and growing these relationships between all of our functional organizations that interface with your team to drive sustainable sales volume in the markets we target together.

If you have an interest in working with Coastcom as a Distributor or would like to learn more about this exciting opportunity, contact Coastcom Sales, at 1-800-433-3433, ext 3900.


Program Highlights

Competitive Discount Levels
Coastcom offers substantial discounts to distributors to allow you to compete aggressively and grow your profits. We provide a quotation process for sales opportunities based on the requirements you provide with a rapid turnaround to ensure that the prices quoted for the configurations recommended meet the end customer needs.

Market Development Funds (MDF)
The use of these funds will include sales and marketing activities that promote the Coastcom brand and stimulate the sale of Coastcom products. The RSM will work with the appropriate partner organizations to develop specific activities that meet the criteria of this program. The availability of these funds for the proposed activities is dependent on the review and approval by Coastcom.

Channel Account Management
Coastcom will assign an RSM as the Channel Account Manager to your headquarters location to launch the Distributor Partner Program and provide ongoing support in the development of programs that generate prospects for the sale of Coastcom products. Joint Sales Call and Sales

Support
Coastcom will assign an RSM to work with each of your field account managers in their territories. They will be available to make joint customer calls with your account managers to drive new business. RSM's will be supported by Sales/Applications Engineering and Product Management, who will assist in providing technical information to support your sales effort. Sales and Technical

Training
Distribution Partners will receive sales and technical training to launch the program and subsequently, at least once per year, to reflect product enhancements and new product introductions. Additional training is available and can be priced based on the needs and location.

Pre-Sales Support
Coastcom will provide pre-sales Applications Engineering support via a toll-free line for product technical information, network configuration guidance and price quotations. Post-Sales Support
Post-sales Support will be provided via a toll-free line. On-site support will be provided on an individual case basis at the discretion of the Technical Support organization.

Customer Evaluation Units
Coastcom provides access to demonstration equipment for a 30-day period upon request to the appropriate RSM who manages the territory or Channel Account. Longer periods are available as an exception with the necessary approvals. For details, access the Demo Equipment Program in the Support section of the Coastcom web site.

Online Network Access Demo
Coastcom has developed an online access demo for the new R-Series of network devices that can be accessed via the Internet. The demo provides live access via our SNMP-based network management software, R-View, to a number of different products that are networked together to demonstrate centralized management through a graphical user interface.

Customer Assurance Plan (CAP)
Distribution Partners are eligible to sell Coastcom's CAP which offers a variety of service and support programs tailored to meet the needs of customers. Detailed information is provided in the Support section of the web site under CAP Maintenance Plans.

Lead Generation
Through its marketing activities, Coastcom will provide access to new customer leads for follow-up in joint selling initiatives. Leads will be distributed by the appropriate RSM.

Sales Tools
Product information in the form of brochures and an electronic CD is provided at the time of program launch. Additional quantities and updates are provided as new products are introduced in appropriate quantities. Presentations, Case Studies and Application Notes are also available. A list of current sales tools includes:

• Application Notes
  
• Product Highlights
  
• R Series Quick Reference Guide
  
• R Series Pocket Reference Card